Interparcel tracking not updating Camchat website templates

I have been told that it has been escalated to the Couriers please depot manager and they have been given a description of the consignment assumably to look for it as it is nowhere it should be.

You seem to take on the responsibility for the consignment when it is convenient and 'pass the buck' to your contracted couriers when that suits. This passing the buck seems to be reinforced by your responses to other poor reviews here.

Sites such as and Any are reverse auction sites where transporters bid to take your items, which can range from cars to cats.

After attempting to chase up the issue, the sender was told that they will be notified when Interparcel know something 5 days ago. I asked when I can expect to hear something back and was told that they could not give me a time.I've had stuff delivered from America and the UK within the time frame Interparcel has taken to deliver from Sydney to Western QLD (Parcel has not yet been delivered though)In response to the reply: Good to see your priorities lie in replying to complaints publicly rather than fixing the situation we are in.I called for an update and got one today after I was told that I would be contacted yesterday afternoon with an update.We deliver to over 220 countries and territories worldwide and offer reduced-price import services into the UK from over 180 international destinations.Due to the massive volume of parcels we move with our carriers, we can offer you savings of up to 70% off their standard prices.

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These instances are rare in comparison to the number of goods travelling in the network and I apologise for any inconvenience this may have caused you.

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